Use cases for Ogmai AI language service

How the Ogmai AI language service instantly eliminates language barriers in customer conversations in a wide variety of situations - various use cases

Thanks to the translation service, which is available at any time , understanding customer communication is possible ad hoc without an interpreter or language mediator. Ogmai AI language service easily eliminates language barriers, significantly improves customer service, and saves costs .

✅ The Ogmai AI language service ensures secure communication, fully compliant with data protection regulations and available around the clock - without interpreters.

In every customer conversation: "How can I help you?"

In face-to-face conversations with customers, language barriers can lead to immediate problems, even with the simplest topics. Understanding without an interpreter instantly improves customer service and reduces the workload for employees.

Ogmai provides support on PCs, tablets, or mobile devices such as smartphones .

In the hotel and tourism industry: Communicating in a hospitable manner

At reception , guests' concerns, both large and small, can be discussed easily . Misunderstandings due to language barriers can be resolved simply in a personal conversation, thus preventing complaints . In emergencies, a virtual interpreter is available to clarify urgent information.

Even employees with limited foreign language skills can provide good customer service at any time and relieve experienced staff of the truly important tasks.

Recommended setup

Ogmai runs on the desktop PC at reception, and guests are given a tablet for easy reading. Two tablets are suitable for mobile service.

In integration and social counseling: Providing understandable support

Citizens' advice bureaus encounter a wide range of concerns, cultures, and language levels . Ogmai facilitates clear and helpful communication – regardless of the individual's native language . Issues concerning assistance, applications, fees, or deadlines are best resolved through direct conversation, without language barriers slowing down processes or leading to misinterpretations. This ensures that citizens feel well cared for .

Even employees without strong foreign language skills can provide professional advice at any time thanks to real-time transcription and translation. This simplifies integration processes, reduces the potential for conflict , and ensures smooth operations at busy advice centers.

Recommended setup

Ogmai runs on the desktop at the consultation desk; citizens receive a tablet for easy reading or can participate with their own smartphone (BYOD - Bring your own device).

At the medical reception: Discuss confidentially

At a doctor's office reception, requests often need to be handled quickly, clearly, and confidentially – from initial contact and appointment scheduling to urgent medical information. Ogmai ensures that language barriers don't slow things down. Misunderstandings are immediately cleared up in a personal conversation. This makes patients feel safe and well understood. The practice team can easily ask for important information , and staff receive noticeable support in clarifying cases.

Even employees with limited foreign language skills can provide a professional service at all times thanks to real-time transcription and translation. This relieves the burden on medical staff, reduces stress, and optimizes patient care in waiting room and appointment management.

Recommended setup

Ogmai runs on the reception PC; a tablet is available for patients to conveniently follow along. For mobile situations – such as in the waiting area or for brief preliminary consultations – two tablets are available for maximum flexibility.

Ogmai is constantly expanding its use cases - check back again or share your use case with us !

Ogmai is safe for every use case: with full data sovereignty based on our local EU AI solution.

The aforementioned use cases run individually or as a complete process chain from start to finish on our local EU AI platform .
This ensures that we process all conversations in compliance with GDPR and do not share any data.

We are continuously developing our CLUE platform for local operation: secure and compliant with data protection regulations . This ensures that data remains within the company and is processed cleanly using exclusively local artificial intelligence . That's intelligent innovation.

Here's how it works

For the start of a consultation , easy-to-use support is ideal , and for longer conversations , convenient tracking via chat in a clear, intuitive user interface is helpful.

With secure local EU AI, which can also run on-premise on a CXO AI server for sensitive conversations upon request, we guarantee the highest data protection standards and GDPR security .

Tip

• Learn more about the Ogmai AI language service for understanding without an interpreter.

Secure your competitive advantage with best-in-class customer service and secure local AI.

CXO Partners specializes in truly secure artificial intelligence for everyday business : We process all data entirely on a local machine using open-source models, ensuring genuine data sovereignty . We would be happy to discuss our other local AI solutions and how we can support your company in a personal consultation!

Further reading recommendations

• Digital processes have an impact
• Process optimization creates space for what matters most.
• Leveraging secure, local EU AI solutions: CIO Guide 2025
• Offline AI: Use 100% clean AI processing locally on-premise.