
Low level of digitalization in SMEs in 2023
Marinca KasiskeWork more efficiently with automated business processes.
Increasing the competitiveness of SMEs

Digitalization refers to the extent to which a company uses technology to improve its processes. The more digital support is used, the higher the degree of digitalization .
Digitalization has become increasingly important in the economy in recent years. It is particularly important for small and medium-sized enterprises (SMEs) to increase their level of digitalization in order to remain competitive . The current study shows that digitalization is being addressed only to a limited extent, especially among sole proprietorships (EPU) and companies with fewer than ten employees. Source: Drei Digital Index 2023
We have tailored our services to small and medium-sized enterprises (SMEs) to best meet their current needs. We provide our customers with effective solutions for the automation, digitalization, and digital transformation of their processes.
Why is the degree of digitalization important?
A low level of digitization means few digitally supported workflows. As a result, many manual processes are required, the quality of which is dependent on available resources, as well as on the time it takes to complete. For example, how often is information searched for?
Our goal is to help you and your SME work more efficiently . This gives you room to acquire new customers, saves costs, and ensures your competitiveness.
That's why we offer simple solutions based on complex technology to improve your daily processes. It's important to us that we don't create isolated solutions ; instead, we always consider your entire business process from start to finish. This way, we seamlessly integrate our technology into your workflows.
Challenges for SMEs
We see many challenges in digitalization for SMEs. Resources, expertise, and investment opportunities are often lacking. Furthermore, the transition to digital processes and technologies requires a concomitant change in working methods and employee training.
Not only the technological solution is important, but also an understanding of the full range of challenges facing SMEs. In digitalization, it is therefore necessary to ensure that solutions are designed to conserve resources, convey expertise, and be financially viable.
A digitalization project needs to focus not only on the transition to digital processes , but also on adapting working methods and training employees.
Tips for increasing your level of digitalization
- Analyze the initial situation: Before starting digitalization, current processes and technologies should be analyzed to identify weaknesses and potential for improvement. First, optimize your workflows and then automate a good business process.
- Invest in modern technologies: To increase the level of digitalization, it is necessary to invest in modern technologies and software. In the spirit of digital transformation, ensure that existing and new systems complement each other and that ongoing business operations are not disrupted.
- Focus on partnerships and collaborations: SMEs can benefit from partnerships with other SMEs and collaborations with digital experts. Business processes can be optimized beyond the company's boundaries. Joint projects can accelerate the digitalization process and make the company future-proof, and they are often easily funded.
Our goal is to support SMEs in their digitalization challenges. We understand the bottlenecks and offer solutions that conserve resources, provide expertise, and are financially viable. We also work with our partners to support changes in working practices and support employee training. This way, the automation of a business process can lead to a digital transformation within the company .
- Learn more about automated business processes
- Your degree of digitalization: the measure of your future viability
Any questions? Feel free to ask!
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