iParlai AI Language Service: Understand without an interpreter (annual license)

Conduct your personal customer conversations without language barriers using the AI language service.

Our iParlai AI voice service ensures secure communication, completely sovereign and around the clock - for every data protection-compliant customer conversation.

Personalized customer service simply means talking to each other – without data risks or language barriers. The Parlai language service guarantees real-time translation that is processed completely ephemerally and locally , meaning full data sovereignty without storage or sharing with third parties.

We value transparency and data protection.

The Parlai AI speech service runs independently of hyperscalers on our private cloud servers and can also be operated directly on-premises as AI on our CXO AI server . This ensures the highest standards of data protection, data sovereignty, and IT security .

For conversations in sensitive areas such as municipal, legal or medical services, this means: easy communication without language barriers , fewer misunderstandings and more efficient procedures – with full control over all data.

How does it work?

1. Start the AI language service with the source language and select the target language.
2. Join the conversation via QR code for the target language.
3. Read along with the conversation in the selected language.

Interested in a live demo? Simply contact us via the contact form!

Performance characteristics & features

The annual license includes all upgrades for the current year.

Highest data protection standard

• No storage of conversation content
• No use of data for training purposes
• No hidden telemetry
• GDPR compliant, even according to the strictest municipal requirements

Private cloud or on-premise on CXO servers

• Operation in ISO-certified Austrian or German data centers
• On-premise option CXO AI server for particularly sensitive areas
• Full control over server location, updates, and access

Technologically sovereign AI

• transparent use of open-source models
• Proprietary CXO CLUE process engine, no black-box mechanisms
• No vendor lock-in, no external dependency on third parties

24/7 real-time translation

• 16 languages, ongoing expansion & functional roadmap
• Various source languages are possible instead of German.
• Easy to use, optimized for PC and tablet

Easy integration & customization

• Interfaces to local services and existing applications are possible.
• Ready for multi-user environments and workflows in the office
• local authentication mechanisms

We value fairness.

We offer special conditions for social service providers and integration assistants - please contact us!

Current release notes

The following new features and additional languages have been incorporated into the iParlai versions

• November 2025, Kurdish beta, Farsi beta
• October 2025, Ukrainian

Recommended reading: Blog post

• Understand without an interpreter with a secure AI language service.