Ogmai Virtual Interpreter Subscription: AI language service for understanding without an interpreter

Conduct confidential personal customer meetings without language barriers and save costs with innovative virtual interpreters.

With the Ogmai AI language service, you can conduct personal customer conversations with foreign-language customers at any time . Your advantages with Ogmai:

• 24/7 virtual interpreter available around the clock
• GDPR-compliant, secure and sovereign without data sharing
• Conversation is supported without a time limit.
• Discussion with up to 20 participants possible
• Unlimited conversations are possible during the license period.
• Ogmai runs on PC, tablet and mobile (Android)
• Ogmai processes data efficiently in our ISO-certified data center in Germany and Austria and relies entirely on local EU AI.

Personalized customer service means communicating confidentially – without language barriers or data risks. Your Ogmai AI language service supports you with real-time translation wherever you speak with your customers: at reception, during consultations, or even on-site with your mobile device.

The call data is processed by Ogmai entirely ephemerally and locally, meaning it is not stored outside of the call and is not shared with third parties . We therefore guarantee your complete data sovereignty – ideal for discreet customer conversations and sensitive topics. This ensures a confidential atmosphere for your calls without the need for third parties such as interpreters.

"How can I help you?"

In personal conversations with customers, even simple requests can quickly lead to misunderstandings as soon as language barriers come into play . Instead of good customer service, uncertainty and mistakes arise. If one's own foreign language skills are insufficient, an interpreter is usually neither immediately available nor easy and costly to arrange .

This is exactly where we come in: Good customer conversations shouldn't fail due to language barriers . That's why Ogmai provides you with an always-available AI language service as a virtual interpreter for "understanding without an interpreter" – GDPR-compliant and with local EU AI.

✅ Your virtual interpreter ensures personal conversations without misunderstandings - fully compliant with data protection regulations and available around the clock.

✅ Ogmai processes data using secure, local EU AI, which can also run on-premise on a CXO AI server for sensitive conversations upon request – thus guaranteeing the highest data protection standards and GDPR compliance.

Not only safe, but also always available & affordable

Start a customer call anytime with Ogmai: With your 24/7, instantly available virtual interpreter, you and your team can conduct your customer calls effortlessly without hourly interpreter fees and without the hassle of organization, travel expenses, and billing . Ogmai takes care of your needs 24/7. Convenient and affordable support.

Ogmai relieves the burden on employees and organizations alike by simplifying and streamlining customer interactions. By eliminating interpreter costs and organizational overhead , your customer service can be significantly optimized .

Recommended reading

• Discover practical use cases for Ogmai AI language service
• 10 tips for conversations with a virtual interpreter

We value transparency and your privacy.

Customer conversations require a trustworthy environment, especially in sensitive areas such as municipal, legal, or medical discussions . Ogmai guarantees the secure and confidential processing of your conversation data .

• highest standards of data protection , data sovereignty and IT security
• Purely ephemeral processing, transparent without data sharing
• independent of hyperscalers, using open source and university models
• securely on private cloud servers in ISO-certified data centers in Germany and Austria
• optional on-premise operation on your own CXO AI server

Recommended reading

• Discover practical use cases for Ogmai AI language service

How does it work?

1. Start a conversation with Ogmai:
   The call can be started on a PC, mobile phone (Android) or tablet.
2. Allow conversation partners to join via QR code, link or PIN:
   The customer can join the conversation BYOD using their own mobile phone or a provided tablet.
3. Conversation partners can read along in the selected language:
   The conversation can be conducted in many languages.

Interested in a live demo? Simply contact us via the contact form!

Performance characteristics & features

Learn about the features that allow Ogmai to support you as a virtual interpreter 24/7 in customer service. You can find more information in the FAQs below.

Highest data protection standard

• No storage of conversation content
• No use of data for training purposes.
• No hidden telemetry
• GDPR compliant, even according to the strictest municipal requirements

Private cloud or on-premise on CXO servers

• Operation in ISO-certified Austrian or German data centers
• On-premise option CXO AI server for particularly sensitive areas
• Full control over server location, updates, and access

Technologically sovereign AI

• transparent use of open-source models
• Proprietary CXO CLUE process engine, no black-box mechanisms
• No vendor lock-in, no external dependency on third parties

24/7 real-time translation

• Ongoing expansion & functional roadmap
• Various source languages are possible instead of German.
• Easy to use, optimized for PC and tablet

Easy integration & customization

• Interfaces to local services and existing applications are possible.
• Ready for multi-user environments and workflows in the office
• local authentication mechanisms

How does the ordering process work?

After placing your order, you will receive your login details and can get started immediately.

Recommended reading: Blog post

• Understand without an interpreter with a secure AI language service.

We value fairness.

We offer special conditions for social service providers and integration assistants - please contact us!